Privacy Policy

Your privacy matters to us. Here's how we protect your data.

Last Updated: August 3, 2025

Brotein ("we," "us," or "our") operates the Brotein mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our app.

Information We Collect

Personal Information

When you create an account and use Brotein, we collect:

  • Account Information: Name, email address, username, and password
  • Profile Information: Age, gender, fitness goals, dietary preferences
  • Health Data: Protein consumption logs, meal tracking data
  • Communication Data: Messages you send through support

Usage Data

We automatically collect information about how you use our app:

  • Device type, operating system, and version
  • App features you use and time spent in the app
  • App crashes, performance data, and error reports
  • IP address and general location information

How We Use Your Information

We use your information to:

  • Provide Core Features: Deliver personalized protein tracking
  • Improve the App: Analyze usage to enhance features
  • Customer Support: Respond to your questions
  • Security: Protect against fraud and maintain app security
  • Legal Compliance: Meet legal requirements

Health Data: Any health information you provide is used only to deliver personalized nutrition features. We never use health data for advertising.

Information Sharing

We do not sell your personal information. Your data is not for sale, period.

We may share limited information only in these situations:

  • Service Providers: Trusted companies that help us operate the app
  • Legal Requirements: When required by law or to protect user safety
  • Business Changes: If Brotein is acquired or merged

Data Retention

We keep your information only as long as necessary:

  • Account Data: Until you delete your account
  • Health & Nutrition Data: While your account is active
  • Usage Analytics: Up to 2 years for app improvement
  • Support Records: Up to 3 years for service quality

Your Rights

You have the right to:

  • Access: Get a copy of your personal data
  • Update: Correct inaccurate information
  • Delete: Request removal of your data
  • Restrict: Limit how we process your information
  • Portability: Get your data in a portable format

To exercise these rights, email us at supportbrotein.app

Security

We protect your information with:

  • Encryption of data in transit and at rest
  • Regular security reviews and updates
  • Strict access controls for our systems
  • Employee training on data protection

Third-Party Services

We use trusted third-party services to operate Brotein:

  • Analytics: To understand how the app is used
  • Cloud Storage: To securely store your data
  • Customer Support: To provide help when you need it

Children's Privacy

Brotein is not intended for children under 13. We don't knowingly collect information from children under 13. If we discover we've collected information from a child under 13, we'll delete it immediately.

International Transfers

Your information may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data.

California Privacy Rights

If you're a California resident, you have additional rights under CCPA:

  • Right to know what information we collect and how it's used
  • Right to delete your personal information
  • Right to opt-out of information sales (we don't sell data)
  • Right to non-discrimination for exercising your rights

European User Rights

If you're in the European Economic Area, you have rights under GDPR including access, rectification, erasure, restriction, portability, objection, and the right to withdraw consent.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do:

  • We'll update the "Last Updated" date
  • We'll notify you of significant changes via email or app notification
  • We'll post the updated policy on our website

Questions?

If you have questions about this Privacy Policy, we're here to help.

support@brotein.app