Privacy Policy
Your privacy matters to us. Here's how we protect your data.
Last Updated: August 3, 2025
Brotein ("we," "us," or "our") operates the Brotein mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our app.
Information We Collect
Personal Information
When you create an account and use Brotein, we collect:
- Account Information: Name, email address, username, and password
- Profile Information: Age, gender, fitness goals, dietary preferences
- Health Data: Protein consumption logs, meal tracking data
- Communication Data: Messages you send through support
Usage Data
We automatically collect information about how you use our app:
- Device type, operating system, and version
- App features you use and time spent in the app
- App crashes, performance data, and error reports
- IP address and general location information
How We Use Your Information
We use your information to:
- Provide Core Features: Deliver personalized protein tracking
- Improve the App: Analyze usage to enhance features
- Customer Support: Respond to your questions
- Security: Protect against fraud and maintain app security
- Legal Compliance: Meet legal requirements
Health Data: Any health information you provide is used only to deliver personalized nutrition features. We never use health data for advertising.
Information Sharing
We do not sell your personal information. Your data is not for sale, period.
We may share limited information only in these situations:
- Service Providers: Trusted companies that help us operate the app
- Legal Requirements: When required by law or to protect user safety
- Business Changes: If Brotein is acquired or merged
Data Retention
We keep your information only as long as necessary:
- Account Data: Until you delete your account
- Health & Nutrition Data: While your account is active
- Usage Analytics: Up to 2 years for app improvement
- Support Records: Up to 3 years for service quality
Your Rights
You have the right to:
- Access: Get a copy of your personal data
- Update: Correct inaccurate information
- Delete: Request removal of your data
- Restrict: Limit how we process your information
- Portability: Get your data in a portable format
To exercise these rights, email us at supportbrotein.app
Security
We protect your information with:
- Encryption of data in transit and at rest
- Regular security reviews and updates
- Strict access controls for our systems
- Employee training on data protection
Third-Party Services
We use trusted third-party services to operate Brotein:
- Analytics: To understand how the app is used
- Cloud Storage: To securely store your data
- Customer Support: To provide help when you need it
Children's Privacy
Brotein is not intended for children under 13. We don't knowingly collect information from children under 13. If we discover we've collected information from a child under 13, we'll delete it immediately.
International Transfers
Your information may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data.
California Privacy Rights
If you're a California resident, you have additional rights under CCPA:
- Right to know what information we collect and how it's used
- Right to delete your personal information
- Right to opt-out of information sales (we don't sell data)
- Right to non-discrimination for exercising your rights
European User Rights
If you're in the European Economic Area, you have rights under GDPR including access, rectification, erasure, restriction, portability, objection, and the right to withdraw consent.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do:
- We'll update the "Last Updated" date
- We'll notify you of significant changes via email or app notification
- We'll post the updated policy on our website